Elevare Privacy PolicyContact Us

Privacy Policy

At Elevare, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal data when you interact with our platform or use our services. This includes the following information:

Personal Identifiable Information (PII):

Name, email address, and other contact information obtained when you sign up for our services or provide it during communication with us.

Google Account Information:

When you grant permission to access your Google Account, we collect the following information as authorized by the scopes provided:

  • Primary Google Account Email Address: The email address associated with your primary Google Account.
  • Profile Information: Any personal information that you have made publicly available, such as your name and profile picture.
  • Gmail Permissions: If you grant access to the Gmail modify scope (https://www.googleapis.com/auth/gmail.modify), we collect data necessary to read, compose, and send emails on your behalf.

Email Data:

With your permission, we collect and process email data such as message content, metadata, attachments, and email addresses for purposes such as smart summarization, custom knowledge integration, and AI-powered reply assistance.

Technical Data:

Information about how you interact with our services, such as your IP address, browser type, operating system, and usage logs, to improve the functionality and security of our platform.

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide the core functionalities of our email management platform, including smart summarization, AI-powered replies, automated response libraries, and email analytics.
  • Personalization: To customize the solutions we provide by integrating your business-specific knowledge and data into AI-generated responses.
  • Communication: To send you service-related communications, updates, and promotional materials (you can opt out of marketing emails at any time).
  • Security and Optimization: To maintain and improve the security, performance, and reliability of our services.

Third-Party Access and Sharing

We do not sell or rent your personal data to third parties. However, we may share your information in the following cases:

  • Google Integration: We use Google APIs to access your Gmail account for the purpose of providing services like reading, composing, and sending emails. Your email data is accessed only when you explicitly grant us the required permissions.
  • Service Providers: We work with trusted third-party service providers (such as Vultr for cloud storage and hosting) to deliver our services. These providers have access to the minimum amount of personal information necessary to perform their tasks and are bound by data protection obligations.
  • Legal Compliance: We may disclose personal data if required by law or in response to valid legal processes (such as subpoenas or government requests).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request to view the personal data we hold about you.
  • Correction: You can ask us to correct any inaccuracies in your data.
  • Deletion: You have the right to request that we delete your personal information, subject to any legal or contractual obligations.
  • Consent Withdrawal: You can revoke your consent for specific data access permissions at any time, particularly those granted via your Google account, through Googles security settings.
  • Opt-Out: You can unsubscribe from non-essential emails by following the unsubscribe instructions included in such communications.

Data Security and Storage

We prioritize the security of your data and take appropriate technical and organizational measures to protect it. We store your information using secure servers hosted by trusted providers like Vultr. We encrypt sensitive data and utilize industry-standard security measures to prevent unauthorized access, disclosure, or modification.

Retention of Information

We retain personal data only for as long as necessary to provide our services or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

Google Workspace APIs

Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models. Our application does not retain user data obtained through Workspace APIs for such purposes.

limited use requirement policy

Our application adheres to the limited use requirement policy, and we ensure that user data is used solely for the intended purpose.

Childrens Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected personal data from a child, we will take steps to delete it.

International Data Transfers

Since Elevare is based in India, your personal data may be processed or transferred to India or other locations where our servers and partners operate. We ensure that international data transfers comply with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Elevare
Developer Email: rohit2khairmode2024@gmail.com